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Ph.D., University of Illinois at Urbana‑Champaign, Graduate School of Library and Information Science, 1984. Dissertation: “Retrieval Performance in a Full-Text Journal Article Database”

Master of Science, Library Science, California State University, Fullerton, January 1976

Bachelor of Arts, English and history with a cognate area of natural sciences, Whittier College, Whittier, CA., 1974