Experience Assessment (UX-A), a project funded by the Institute of Museum and Library Services’ (IMLS) Laura Bush 21st Century Librarian grant program, is led by Drs. Carol Tenopir, Dania Bilal, and Rachel Fleming-May at the University of Tennessee. UX-A to leverage an interdisciplinary team and robust facilities to provide education and experience to future leaders in assessment and user experience (UX) testing.

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UX-A will provide students with a variety of skills to improve information systems and to measure both implicit and explicit value of library and information services. These skills  include user experience testing in our state-of-the-art UX laboratory and qualitative and quantitative methods to measure library services.

The UX-A focus is specifically on creating new information sciences professionals who will be educated to perform assessment and UX research in both libraries and science-intensive information environments.