420 Communications Building, Knoxville, TN 37996 (email)
Invited speaker, "General Periodical Indexes on CD-ROM," Hawaii Library Association Fall Conference, Honolulu, October 1989
Invited speaker, "Database Searching on a Budget," New Mexico Library Association 1989 Conference, Santa Fe, April 1989
Invited speaker, "Designing Information Retrieval Systems," Hawaii Museums Association Spring Meeting, Honolulu, 1989
Invited speaker, "Managing Text: Software Choices for Textual Databases," Online '88, New York, October 1988
Invited speaker, "An Interface for Self-Service Searching," New Mexico Reference Training Institute, Albuquerque, August 1988
Invited keynote speaker, Northwest Online Meeting, Oregon, January 1988
