Experience

University of Tennessee, Knoxville,
School of Information Sciences
Chancellor’s Professor, 2008 - present
Director of Research, College of Communication and Information and Director, Center for Information and Communication Studies, August 2007 - present (interim 2003 - July 2007)
Professor, tenured, 1994 - present
(Subject Areas: the information industry, online reference services, information access and retrieval, indexing and abstracting, electronic journals, scholarly communication)


University of Hawaii at Manoa,
School of Library and Information Studies
Professor, tenured, 1993 - 1994, Associate Professor, tenured, 1988 - 1993
Assistant Professor, 1983 - 1988
Department of Communications, Adjunct Professor, 1988 - 1994
Interdisciplinary Doctorate in Communication and Information Sciences Graduate Faculty, 1987 - 1994
Chaired 4 doctoral dissertation committees


University of Illinois at Urbana-Champaign,
Information Retrieval Research Laboratory
Graduate Research Assistant, September 1981 - March 1983


University of Hawaii at Manoa,
University Libraries
Library Systems Librarian, September 1979 - May 1981


Cibbarelli and Associates, Huntington Beach, CA.
Vice-President of Operations, January 1978 - June 1979
Supervisory Librarian, January 1976 - December 1977