Experience

University of Tennessee, Knoxville,
School of Information Sciences

Chancellor’s Professor, 2008 - present 

Board of Visitors Professor, 2012-present

Director of Research, College of Communication and Information and Director, Center for Information and Communication Studies, August 2007 - June 2014 (interim 2003 - July 2007) 

Professor, tenured, 1994 - present

(Subject Areas: the information industry, online reference services, information access and retrieval, indexing and abstracting, electronic journals, scholarly communication)

University of Hawaii at Manoa,
School of Library and Information Studies

Professor, tenured, 1993 - 1994, Associate Professor, tenured, 1988 - 1993

Assistant Professor, 1983 - 1988

Department of Communications, Adjunct Professor, 1988 - 1994

Interdisciplinary Doctorate in Communication and Information Sciences Graduate Faculty, 1987 - 1994

Chaired 4 doctoral dissertation committees

University of Illinois at Urbana-Champaign,
Information Retrieval Research Laboratory

Graduate Research Assistant, September 1981 - March 1983

University of Hawaii at Manoa,
University Libraries

Library Systems Librarian, September 1979 - May 1981 Cibbarelli and Associates, Huntington Beach, CA.

Vice-President of Operations, January 1978 - June 1979

Supervisory Librarian, January 1976 - December 1977